Frequently Asked Questions and Answers

FAQs – My Charity Management (MYCM)

Website: https://mycharitymanagement.com
Email: info@mycharitymanagement.com
Tel: +44 208 145 3355
Address: Ability House, 121 Brooker Road, Waltham Abbey, EN9 1JH, England
Owned and Operated by: Outsourced Professional Directors Limited

1. Training & Development Support

1.1 What training services does MYCM offer for charities and non-profits?

MYCM provides expert-led training across ten+ core areas, including fundraising, volunteer management, financial oversight, governance, diversity, and sustainability. We also offer tailored programmes aligned to your organisation’s specific mission and development goals.

1.2 Who should attend MYCM training programmes?

Our training is ideal for trustees, staff at all levels, board members, executive leaders, donors, and community stakeholders who want to improve their skills, leadership capacity, and strategic understanding of the sector.

1.3 How is MYCM training delivered?

Training can be delivered online, in-person, or as hybrid sessions. Programmes include workshops, mentoring, resource toolkits, and scenario-based learning facilitated by experienced professionals.

1.4 Are training courses tailored to our organisation’s needs?

Yes. MYCM specialises in designing bespoke training aligned with your mission, regulatory environment, and operational challenges. We adapt content for faith-based, community, and international NGOs.

1.5 What benefits can participants expect from MYCM training?

Participants gain practical skills, improved governance knowledge, confidence in leadership, regulatory compliance awareness, and the ability to make informed financial and strategic decisions.

2. Advisory, Outsourced & Compliance Services

2.1 What consulting and outsourced services does MYCM provide?

MYCM offers tailored consultancy in governance, risk management, strategic development, financial planning, and safeguarding. We also provide outsourced services such as bookkeeping, payroll, and charity administration.

2.2 How do MYCM’s service tiers work (Bronze, Silver, Gold, Platinum)?

Each tier offers increasing levels of support—from essential compliance and reporting (Bronze) to strategic leadership and full outsourcing partnerships (Platinum). Organisations can choose a level that matches their operational needs and budget.

2.3 Can MYCM help us register a new charity or restructure an existing one?

Yes. Our team provides end-to-end support in charity formation, governance structuring, registration with the Charity Commission, and regulatory compliance reviews for existing charities.

2.4 How does MYCM support AML, ethics, and data protection compliance?

We embed robust frameworks, including Anti-Money Laundering (AML), Data Protection, Code of Conduct, and Ethics policies. MYCM also helps clients adopt best practices in governance and accountability.

2.5 Do you offer technology integration for charity operations?

Absolutely. MYCM assists with the integration of donation tracking software, expense systems, cloud-based reporting, and data security protocols to streamline and modernise your operations.

3. Governance, Impact, and Strategic Growth

3.1 How does MYCM help improve charity governance?

We support board development, trustee induction, strategic planning, risk assessment, and policy implementation to strengthen governance structures and improve long-term sustainability.

3.2 What sectors does MYCM work with?

MYCM supports charities, faith-based organisations, NGOs, community groups, international development agencies, and educational trusts across the UK and abroad.

3.3 How does MYCM measure impact and effectiveness?

We help organisations develop KPIs, impact reporting tools, outcome evaluation frameworks, and stakeholder engagement processes to demonstrate value and mission delivery.

3.4 Does MYCM support international and cross-cultural charities?

Yes. MYCM has experience working with diverse and multicultural organisations. We incorporate international development standards, DEI (Diversity, Equity & Inclusion), and culturally informed governance models.

3.5 How can MYCM help our organisation adapt to change and remain resilient?

We provide change management and organisational transformation support, including scenario planning, crisis response training, leadership development, and strategic realignment for sustainability.